Shipping and Handling

Processing Time: All orders are prepped, packaged, and dispatched within 3-5 business days. You will receive an automated email with tracking information as soon as your shipping label is created.

Carriers: Shipped via UPS Ground (Insured) to ensure extra care, structural stability, and reliable tracking.

Packaging: Original works are wrapped in protective layers and padded securely in double-walled boxes to prevent corner and surface damage during transit.

Shipping Rates: Complimentary Domestic Shipping (Insured) and 125 USD Flat Rate International Shipping (Insured). All taxes, duties, and associated customs charges are the sole responsibility of the customer.

Returns and Exchanges: All sales of original paintings and custom panels are Final Sale. Returns or exchanges are not accepted on original works unless damaged in transit.

Damaged Packages and Claims: Because all shipments are fully insured, we will promptly handle damage claims: Keep all original packaging materials, boxes, and damaged items. Take clear photos of damaged artworks as well as the exterior box and shipping label. Contact us within 48 hours of delivery with your order number and photos so we can initiate the insurance claim and issue a replacement or refund.